My Account
Do I need an account to place an order through the website?
Yes, you need to open an account to shop with us, please click My Account to proceed.
Do I need to Log-in to my account to see your wines and special offers?
No, you can navigate throughout the whole site without opening an account and also place orders over the phone from wines and special offers that appea on the website. If you would like to receive Special Offers by email and/or post Sign up to Special Offers.
I am unable to Log-in?
Do you have the correct details? Are you using the same email address that you used to open the account, it may have changed? If you are still having problems please Contact Us or email us Website Enquiry and we will call you back.
I have forgotten my password?
If you have forgotten your password you can request a new password by clicking here. This only works if your email address is the same as the one you originally entered when you opened your online account.
How do I change my email address and or password?
Log-in to My Account and you can make the necessary changes online.
Whom should I contact its not working????
If you are still having problems please Contact Us or email us Website Enquiry and we will call you back. Please note for help and call backs our offices are open Monday to Friday 9am to 6pm.
